If you’re looking for relaxation, this isn’t the right place. The resort is affiliated with the Hard Rock hotels (the Legacy membership applies to all) and attracts the same crowd - loud, inconsiderate and obnoxious. They then tried to withhold the spa vouchers/limit how they could be applied in retaliation. It boasts bright, spacious rooms and a full-service spa offering. The sales associates (other than one) were hostile, rude and aggressive despite my having been clear that I wasn’t going to be interested in purchasing. Get 15 OFF with Unico Hotel Riviera Maya coupon codes & promo codes in September 2021. After declining, we were bribed with free spa services and agreed to attend. We were also begged by text message and in person to attend the sales presentation. We had a server lie to my dad, telling him the drink he ordered was correct when they in fact served him a lesser quality beverage and expected him to not notice the difference. I had to rebook them to be told the next day that it was a mistake and our original reservations were there. On our arrival, I went to confirm our dinner reservations made in advance and was told half of them were not reserved. From our doors left open by cleaning staff to hotel electronics being stolen from our room during our stay, it was one inconvenience after another. Pros: clean, beautiful resort with good food and responsive staff.Ĭons: the beach isn’t nice, the small pools are aesthetically pleasing but get too warm in the sun and while the staff individually are very helpful and responsive, they wouldn’t need to be if the resort was run properly. Sometimes a cheaper solution would end up costing more later on. The backhaul also takes sand away from the beach. We would strongly recommend the hotel invest in the proper equipment to clean up the beach as it is a beautiful beach. We have also seen the same machine used at Banyan Tree and Andaz in Mayakoba. Youre eligible for a Genius discount at UNICO 20N 87W - Riviera Maya To save at this property, all you have to do is sign in. Next door resort has the special machine that just rolled up the seaweeds. It doesn’t seem to be the most efficient equipment to do the job. We saw the hotel had a backhaul cleaning the seaweed on the beach. It seems that the seaweed was not cleaned for a long time that some of them are rotting and smelly. The beach is the most disappointing part of the resort. Hard rock hotel riviera maya adults only all inclusive puerto aventuras beachfront property with free water park and spa 8. There was a sizable nail hanging on top of our balcony sliding door. Los seis santuarios abiertos para visitar a la mariposa monarca recibieron en 2022 un total de 314 mil visitantes que dejaron una derrama económica de 23 millones de pesos. The property shows its age, which is a bit surprising for an 6-year-old property. Unfortunately it doesn’t not seem to matter enough for them to give us a room that is further away from the wedding party. I specifically asked for a quiet room on my reservation and during check in. Due to a wedding on the first night, it was quite loud when we were trying to get some rest as we started our day at 3am. Check in was not the most satisfactory experience as room upgrade was not honored and nothing else was offered.
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